Your Privacy Matters to Us

At FLOSS Dental, we respect and protect the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive services at one of our locations.

 

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name, email address, phone number, and mailing address
  • Medical or dental history (when submitted via appointment forms or portals)
  • Insurance and billing information
  • IP address, browser type, device type, and location data (for website analytics)

 

2. How We Use Your Information

Your information is used to:

  • Schedule and manage your dental appointments
  • Communicate with you regarding care or promotions (if opted in)
  • Process billing, insurance claims, and payments
  • Improve our website and online experience
  • Ensure compliance with healthcare laws and regulations

 

3. How We Share Your Information

We do not sell or rent your information. We may share data with:

  • Third-party providers who assist with scheduling, billing, or marketing (under strict confidentiality agreements)
  • Insurance companies for the purpose of claim processing
  • Governmental authorities, if required by law (e.g., HIPAA, subpoena, or fraud prevention)

 

4. How We Protect Your Data

We implement reasonable security measures including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • HIPAA-compliant practice management systems
  • Limited access to sensitive information within our organization

 

5. Cookies & Tracking

Our website may use cookies and similar tracking tools to analyze traffic, personalize content, and improve user experience. You can adjust cookie settings through your browser.

 

6. Communication Preferences

You may opt out of promotional emails at any time by clicking the “unsubscribe” link at the bottom of any message. Appointment-related communications may still be sent.

 

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13 without verifiable parental consent.

 

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

7. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

FLOSS Dental Headquarters
[Insert Address Here]
Email: [Insert Contact Email]
Phone: [Insert Contact Number]

Thank you for trusting FLOSS Dental. Your privacy is important to us.